Shipping + Handling

DOMESTIC SHIPPING

Myrth ships within the United States via UPS Ground. Once your order leaves our studio, you'll receive a shipping confirmation email with tracking information.

Because our pieces are handmade and fragile, we've put careful thought into our packaging and carrier selection — UPS Ground is our preferred method to ensure each piece arrives in perfect condition at a fair cost to you.

  • In-Stock items are packaged and shipped within 7 business days of purchase.

  • Made to Order (MTO) items ship according to the lead time noted in each product's description.

  • Orders containing both In-Stock and MTO items will be held and shipped together upon completion of the MTO pieces. If you need your In-Stock items shipped immediately, just email us at hello@myrth.us and we'll sort it out — additional shipping fees may apply.

Need a faster shipping option? Please contact us at hello@myrth.us before placing your order and we'll do our best to accommodate.

Please note: we require a complete physical address and phone number for all deliveries. We are unable to ship to PO Boxes.

Signature Requirements For orders under $500, no signature is required upon delivery. For orders exceeding $500, we may require a signature at our discretion.

INTERNATIONAL SHIPPING

We primarily ship within the United States, but we're happy to discuss international shipping on a case-by-case basis. Please contact us at hello@myrth.us before placing your order so we can explore options and provide a quote.

RETURNED & UNDELIVERABLE SHIPMENTS

If a shipment is returned to us due to an incorrect address, recipient refusal, or an unclaimed package at a UPS access point, here's how we'll handle it:

  • Refund: We'll issue a refund minus a 20% restocking fee and the original shipping costs.

  • Reshipment: We're happy to reship your order. A repacking and delivery fee (covering packing labor and courier expenses) will be invoiced and must be paid prior to reshipment.

To avoid this, please double-check your shipping address at checkout and keep an eye on your UPS tracking notification.